Age restrictions are stated on the show page when booking (please check these before booking tickets).

We have a 11pm curfew for music shows, comedy shows tend to finish around 10.30pm and club nights and private events close at 12am.

Food is available at most shows in our outdoor seated space, provided by La Familia Burger and our fully licenced bar can be found in the main hall. We can supply customised catering for private events.

There are numerous public car parks within walking distance. There are some short inclines around the venue so please be aware of this for people with restricted mobility. There is an option to drop off and pick up right outside the venue. To help you plan, the local car parks can be seen on the map in this link

We cannot reserve tickets. All tickets must be paid for in advance or paid for at the door on entry. This will be depend on the event so please check the event details in advance.

We offer some concessions on certain shows. See below if you are eligible.

We offer concessions on certain shows for people in receipt of Pension Credit and also for people with a membership package.

If you are coming in a group of five or more to a show with tabled seating, we will seat you together. Depending on the size of your group you may be placed on more than one table. Seating Policy Effective Date: 6 June 2025 Venue Name: Bosvena Events, Arts and Theatre (The BEAT) Address: Town Wall, Dennison Road, Bodmin, Cornwall PL31 2JU 1. Purpose This policy ensures fair and safe seating arrangements, enhancing guest experience while complying with UK safety regulations. It outlines seating categories, accessibility provisions, and crowd management measures. 2. Seating Categories & Allocation General Admission: First-come, first-served seating unless otherwise specified. Reserved Seating: Guests must present valid tickets for assigned seats. VIP & Premium Areas: Exclusive seating with additional amenities. Standing Areas: Designated zones for standing events, ensuring clear emergency exits. 3. Accessibility & Special Requirements Wheelchair-accessible seating will be available with companion spaces. Assistance for guests with disabilities will be provided upon request. Priority seating may be available for elderly guests or those with mobility concerns. 4. Safety & Crowd Management Aisles and exits must remain clear at all times. Overcrowding prevention: Venue staff will monitor seating capacity. Emergency evacuation routes will be clearly marked and unobstructed. 5. Ticketing & Entry Policy Guests must retain their tickets for verification. Seat changes are only permitted through venue staff approval. Late arrivals may be directed to alternative seating to minimize disruption. 6. Compliance & Enforcement Venue staff will enforce seating rules professionally and respectfully. The venue will comply with Health and Safety Executive (HSE) guidelines. Regular audits will be conducted to ensure ongoing compliance.

Refund Policy Effective Date: 6 June 2025 Venue Name: Bosvena Events, Arts and Theatre (The BEAT) Address: Town Wall, Dennison Road, Bodmin, Cornwall PL31 2JU 1. Purpose This policy outlines the conditions under which refunds may be issued for tickets and services, ensuring transparency and fairness for all guests while complying with UK consumer protection laws. 2. General Refund Conditions Non-Refundable Tickets: Unless stated otherwise, all ticket purchases are non-refundable. Event Cancellation: If an event is cancelled, guests will be entitled to a full refund. Event Rescheduling: If an event is rescheduled, tickets will remain valid for the new date. Guests unable to attend may request a refund within a specified timeframe. Denied Entry: Refunds will not be issued for guests denied entry due to policy violations (e.g., dress code, intoxication). 3. Refund Process Refund requests must be submitted via the venue’s official website or customer service. Proof of purchase (e.g., ticket confirmation) must be provided. Refunds will be processed within 30 business days. 4. Exceptional Circumstances Guests experiencing medical emergencies or travel disruptions may request refunds on a case-by-case basis. Refunds for partial event disruptions (e.g., technical failures) will be assessed individually. 5. Third-Party Ticket Sales The venue is not responsible for refunds on tickets purchased through unauthorized resellers. Guests must contact the original ticket provider for refund inquiries. 6. Compliance & Consumer Rights This policy complies with UK consumer protection laws. Guests can refer to UK consumer rights for additional guidance on refund eligibility.

You can find details about hiring The BEAT and our facilities on the Venue page.